AIU Link

Technology Support

Technology Support for Students

For course or technical assistance, students should reach out to their assigned teacher, advisor, or coach first, and then to the Vendor Technical Support if necessary.  The need for assistance includes, but not limited to: content questions, grading, pacing, accessing quizzes/tests, viewing videos, needing additional attempts or retakes, etc.  


Contact Information

Edgenuity Courses

· 877-202-0338, ext. 3

Edison Learning Courses

· [email protected]

· 855-357-8776, option 1

First Steps Drivers Theory Courses

· [email protected]

· 412-394-4996

Waterfront Learning Central Office

· [email protected]

· 412-394-4996

Please review the program's technical requirements prior to beginning coursework.

 
 
 
 INTERNET REIMBURSEMENT
 
Students utilizing program hardware are eligible to receive a reimbursement for home Internet access service charges.  Please see below for additional information.
  

Operating System
Window 7, Windows 8, Windows 10 or Mac OS X 10.9+

Hardware
Processor: 2.33GHz AMD or Intel Core Duo 1.83 GHz
Memory: 2GB RAM ($GB recommended with Windows 8 or 10)
Display: 1280 x 1024 resolution, 16 bit color, 128MB graphics card

Network
Broadband Internet connection

Browsers
Firefox, Chrome or Safari(Mac OS only)

Plug Ins - Free Downloads
Adobe Flash Player, Adobe Acrobat Reader DC, Java 8
View text-based website